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Shipping & Returns

Model No. products are scheduled to ship within about 2 weeks from when the order is placed. We currently offer free shipping within the contiguous United States (also known as the United States Mainland). All products are shipped through “ground shipping.”

When a customer places an order for a product on our website they will receive an email from customer support containing information about the order status. They will also receive an email from an outside vendor which may include tracking and delivery information about their package.

If you live outside of the contiguous US and would like to order a Model No. product with delivery, please contact us for a shipping quote.

Return Policy

Mauve ombre side table next to black ombre side table made of plant based resin bases and hardwood tops

Model No. stands behind the products we manufacture and want you to be happy with your purchase. If you have an issue with your product that is found to be a manufacturing defect or some other problem that is deemed a defective product, Model No. will replace your product at no additional charge. If you believe you have a product defect, or need to make a return request, please contact us and we will help you with your order.

Renew and Recycle Offer

Hand sifting through a pile of 3D printed plant resin pellets

We know how it is, styles change and furniture preferences evolve. Perhaps you are redecorating, or you simply have too many tables (impossible!). Whatever the reason, if you’re contemplating giving up a piece of Model No. furniture, we’d like to offer you some options.

You see, having created your piece from environmentally sustainable materials, the last thing we want to see is our products ending up in the city landfill.

Therefore, we will be happy to take back your Model No. product and recycle the components at our facility. We are able to accept any piece and either recycle it back into our manufacturing stream, recycle it locally or otherwise process the materials to ensure proper disposal. To return your product to us, please ship or drop off to the address below:

Model No. Inc

Attn: Recycling Return
2500 Kirkham Street
Oakland, CA 94607

Having second thoughts? Here are some other things you can do with your Model No. furniture:

  • Give it to a friend! We’re sure you know someone who will love it - after all, it was made by you!
  • Donate it to a school, local charity or “Maker” group and be a hero.
  • Bring it to the company “White Elephant” party - we’re sure the competition will be fierce to be the one to bring it home.
Ready to part ways but not sure about mailing it to us?

Put it in your city Recycling or Compost Bin after you contact your local city dump & recycling centers to learn about what they will take. The 3D printed sections of our products are made of PLA, a bioresin that is very often compostable or recyclable by most facilities.

Please contact us if you have other ideas of great things to do with your Model No.!

Our Approach
Image of an artfully designed chaise lounge

ARTFUL DESIGN

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Sophisticated modern aesthetic developed by industry leaders with backgrounds in architecture, industrial and parametric design who use the latest technology including 3D printing.
Image showing variations within a single product

ON-DEMAND CUSTOMIZATION

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Our first-to-market digital showroom allows you to fully customize items to fit your needs- from shape and color to size and budget. Your custom piece is created on-demand and ships from our studio to your door in just a few weeks.
Image showing some of the sustainable materials we use to produce our products

SUSTAINABLY MADE

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All furnishings are made in the US with 100% renewable materials from sustainably sourced hardwoods to 3D printed plant resins upcycled from unused food crops. On-demand production means we don’t hold any wasteful inventory.